Preloved | The NoolaBug Lunar Grey 2in1

OUR PROMISE

We strive to provide you with the HIGHEST quality gear making them last even for baby number 2 or 3. As much as we try to avoid it, a defected product can leave our warehouse without notice and this is why we offer you a warranty starting the day it was delivered or collected.

WARRANTY 

• Wear and tear
• Misuse
• Failure to follow instructions
• Installation
• Improper maintenance 
• Worn wheels
• Alteration
• Rust (this is caused by gross negligence)
• Personal opinion dissatisfaction pertaining to functionality, features or aesthetics.

AFTER WARRANTY PERIOD

CANCELLATION POLICY

In the event you have PRE-ORDERED a stroller with us and you wish to cancel, in order for a refund to be processed, a 20% cancellation fee will be deducted for handling/admin.

We CANNOT accept any credit or change of price for any PROMOTIONAL ITEM you have purchased or pre-ordered.

PROMOTIONAL AND COUPON CODES

Our system is not able to block these transactions, however should we receive an item that's been discounted and used in conjunction with the coupon code we have the right to request the balance to be paid or the order will unfortunately have to cancelled.  

TRADE IN

Once you have accepted our offer we confirm that you have read and understand the terms and conditions of the sale.

• Should you not have the original boxes or packaging, you are required to package the travel system in a protective manner, the use of bubble wrap is recommended. It is your responsibility to avoid any damage of the item.
• Once the product has been collected, the trade-in is final cannot be cancelled. 
• A voucher offer cannot be exchanged for cash. 

SYSTEM ERROR 

Please be advised that should errors or omissions occur on pricing or product availability, we reserve the right to cancel and refund transactions.